Payreq in action
Learn what happens when customers or employees are given total control of their important information. And watch how team members are being freed from all sorts of tasks and responsibilities.
The Payreq platform lets your customers (both businesses and individuals) easily and securely access information about rates – and settle up with minimum friction. No more email links or post. Just self-service, faster payments and slashed collection costs.
When you share via Payreq, you’re giving recipients controlled access to important information in their own private space. From here they can self-serve, organise their documents, action requests and make payments. This is secure-by-design sharing, interacting and transacting.
We manage payments on your behalf so you can avoid storing your customers’ card details and chasing after declined transactions. And to make it easy for your customers to pay you, we support over 20 card payment gateways.
What government authorities have said about Payreq…
— Glenn Fitzgerald, Willoughby City Council
— Brian Austin, Revenue Manager at Hornsby Council
— Robert Smart, City of Stonnington Council
With Payreq you get access to all the billing channels that suit your customers’ preferences best. The platform is payment agnostic, built for flexibility and customer convenience, accommodating:
Send your bills directly to your customers’ online bank account, so they can easily make a payment straight from their bank or credit card account..
The platform supports bulk registrations, easy ons/offs, and a range of bulk or individual bill import and download options to suit customer accounting software. Perfect for organisations with multiple assets.
Collect and manage your customers’ email addresses for those that still want to communicate this way.
We can integrate ratepayer data with any mail house so you can accommodate ratepayers who still choose to receive their notices that way.