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Smart Mailboxes

Smart Mailboxes

Introducing Payreq’s Smart Mailboxes — private digital spaces in which businesses can interact with customers or employees, deliver important documents, and even transact.

The email and post killer

When it comes to sharing important information regularly, email is too insecure, and post is too expensive and unreliable. Payreq’s Smart Mailboxes offer a more secure and economical way to communicate. They ensure:

  • You go above and beyond legal and privacy requirements.
  • Information is always received (no more lost post or returned mall).
  • Admin effort and cost is slashed (goodbye stuffing envelopes).
  • Processes are standardised for information sharing.

How Smart Mailboxes work

It takes seconds for your customers or employees to create their own private Smart Mailbox, which they can access via IOS and Android apps, or the web. Here’s how it all works:

01

You upload documents into Payreq — individually or in bulk.

02

Documents are shared in the relevant user-managed mailboxes.

03

Users can access and download docs, interact or transact with easy-to-use tools.

How businesses use Smart Mailboxes

Councils and utilities use Smart Mailboxes to distribute bills and get paid quicker. HR departments use them to share payslips. What use case do you have in mind?

Invoices and transaction details

Paystubs and personal tax documents

Rate requests

PIN numbers

Certifications

Energy usage documentation

A mailbox designed for the digital era

Secure-by-design: Our encrypted Smart Mailboxes are designed so the only person who can access them is the designated user. 

Self-service and control: Uniquely, Payreq’s Smart Mailboxes are managed by users. So they get anytime access to their documents, even after their relationship with you is over. 

Intelligent features: Smart mailboxes come with all sorts of features that make billing customers and receiving payments way easier.

What some of our customers say about Payreq…

u0022Because they took a data stream I already had in place with my mail house, adding a new digital delivery option is just a commercial decision and they can turn it on in 10 minutes.u0022

— Robert Smart, City of Stonnington Council

u0022We just send the billing data file to our print house as usual and Payreq picks out the bills that need to be sent digitally and makes it happen. We have a secure arrangement and a great Payreq management console.u0022

— Brian Austin, Hornsby Council

Customer stories

Payreq in action

See how Smart Mailboxes save time and money across the organisation from Accounts Payable, to Payroll, to Customer Service.