Flexible Payments
Flexible Payments. Faster Revenue.
Give your customers the freedom to pay their way — and get paid faster.
Flexible Payments makes it easy for customers to manage their bills and even easier for you to collect them — it’s that simple.
More payment options, happier customers
Flexible Payments is the latest tool in Payreq’s Bill&Pay solution. Its a new way to collect payments through our secure digital mail platform. Councils, utilities and enterprise billers can now offer more choice, more control — and a better customer experience.
A complete payment experience
Customers receive their bills securely through their Payreq Smart Mailbox — or, if they prefer paper, with a QR code or web link that takes them straight to an online payment page. From there, they have access to real choice:
- Pay weekly, fortnightly, monthly, or in full
- Choose to pay by card, bank transfer (via PayID) or Direct Debit
- Set up auto-pay or schedule future payments in just a few taps (with PayTo)
Every payment journey is secure, can be branded to your council or organisation, and designed for maximum ease. When customers have control, they stay on track — and you get paid on time.
Why flexible payments work?
Flexible Payments isn’t just about convenience — it delivers real results:
- Up to two weeks faster payments compared to traditional paper billing
- Fewer missed payments thanks to real-time tracking, auto-reminders, and instant retry options
- Higher customer satisfaction, with 68% saying flexible payment options improve their trust in service providers
It’s smart for customers. It’s smarter for you.
