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Solutions: Billing and payments

Get paid quicker. Win CX kudos.

Finally! A billing, payments and information-access platform that puts customers in control. Transact and interact with consumers and businesses in a private, secure-by-design space. No email links. No post. Just self-service and anytime access to docs for customers. Slashed admin costs and faster reconciled payments for you.

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Total transaction control for customers

The world has been crying out for a secure solution that removes the billing and payments headache for customers and organisations alike. Bridge the black hole between a payment request and an actual payment. Give your customers the power to:

  • Automate payments – using any payment method.
  • Access all documentation – historical and current (at any time).
  • Transact on preferred platforms – from Xero to banking apps.
  • Avoid email fraud – and protect their data in a safe, private space.
  • Avoid missed payments – thanks to email notifications.
  • Simplify lives – with fewer logins and passwords.

What is secure sharing?

When you share via Payreq, you’re giving recipients controlled access to important information in their own private space. From here they can self-serve, organise their documents, action requests and make payments. This is secure-by-design sharing, interacting and transacting.



The payments solution that’s way past due

Forget about wasting time chasing payments. When you make it easy for customers to manage transactions, they like paying you on time. A fifth of Payreq users even set instructions in their Payreq app to settle invoices as soon as they receive them.

See the data

Your bills. Their way.

Your customers can choose to manage their bills via the Payreq app – and also in their payment or accounting apps. An ecosystem of approved partners plugs into the safe Payreq platform.

A new era of secure sharing

Transacting via email or post is inefficient, expensive, insecure – and an unfair ask of customers in 2023. Maintaining an app or portal your customers don’t want to use makes little sense either. Payreq is the solution for every organisation that wants to make it easy for customers to manage their bills and payments.

The business benefits

Faster payments

Get paid quicker, improve cashflow and reduce reminder volumes.

Total visibility

Track, measure and analyse interactions with your invoices.

Security and reliability

Know when documentation is delivered without spam filter, inbox delete, or lost-mail issues.

Reduced costs

Slash costs for admin, postage,  data management, and more.

Eco-friendly

Print fewer invoices and reminders and reduce delivery carbon footprint.

Happier teams

Payreq gives your accounts teams total control of transactions.

A direct line to customers

You’ll find it invaluable to have a safe space to interact with customers.

Loyal customer advocates

Join the customer experience pioneers winning loyalty by letting customers interact and transact via Payreq.

Manage the bills you receive too

Payreq can also help you manage and pay the bills and invoices you receive from service providers.

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Payments made easy for your customers

We manage payments on your behalf so you can avoid storing your customers’ card details and chasing after declined transactions. And to make it easy for your customers to pay you, we support over 20 card payment gateways.

Align billing channels to customer needs

With Payreq you get access to all the billing channels that suit your customers’ preferences. The platform is payment agnostic, and built for flexibility and customer convenience, accommodating:

What our customers say

“Payreq’s platform reduces risk of privacy breach, misdirection, and delay in payment. Our cashflow rate has improved from 25 days to 9 days. We are also seeing cost benefits with reduction in paper use.”

— Praveen Gunasekaran, South East Water

“When our BPAY View connection provider cancelled their service, we needed to respond within less than 6 weeks. We were surprised at how easy the Payreq implementation was without any dev work our side.”

— Abdul Malik, Yarra Valley Water

“We just send the billing data file to our print house as usual and Payreq picks out the bills that need to be sent digitally and makes it happen. We have a secure arrangement and a great Payreq management console.”

— Brian Austin, Hornsby Council

“Because they took a data stream I already had in place with my mail house, adding a new digital delivery option is just a commercial decision and they can turn it on in 10 minutes.”

— Robert Smart, City of Stonnington Council

Customer stories

Payreq in action

Learn what happens when customers or employees are given total control of their important information. And watch how team members are being freed from all sorts of tasks and responsibilities.

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Solutions

Payroll simplicity

Payreq delivers hassle-free payroll at a fraction of the cost – giving your employees and transient workers anytime access to paystubs and important documents.

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Solutions

Sharing important information

Give customers and employees controlled access to important information – from PIN numbers to test results. This is simple, secure-by-design, compiiant sharing.

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How to get started

Implement

It usually takes a day or two to implement Payreq – no coding required.

Rollout

It takes seconds for your customers or employees to create their own Payreq account.

Adapt

Payreq can adapt to your customer and employee interaction needs.