Beyond integration: Building a better, more inclusive payroll experience

For too long, payroll delivery has been treated as an afterthought—something bolted onto the back of HRIS or ERP systems, often as part of a legacy module or a half-hearted email solution. But in 2025, as organisations face growing complexity in their workforce makeup—from contract and seasonal workers to remote teams and frontline employees—simply generating a payslip isn’t enough.

We need to rethink what “delivery” really means.

Integration ≠ inclusion

Systems like JD Edwards and SAP have long been the backbone of enterprise operations. They’re powerful, customisable, and deeply embedded. But when it comes to document delivery—particularly for payroll—many of these systems fall short.

Some customers still rely on print. Others use outdated email add-ons. And for too many employees, the only way to access a payslip is to log into a clunky internal system or wait for someone in HR to send a PDF.

This isn’t just inefficient. It’s exclusionary.

Gig workers, seasonal staff, shift workers, field teams—these employees often don’t have corporate email addresses, access to company portals, or the time and tech know-how to navigate convoluted login processes. And yet, they’re the ones who rely most on timely, clear, and accessible payroll information.

When delivery is broken, so is trust.

Payreq: not just an add-on, but an evolution

Payreq takes a different view of delivery. Rather than treat it as a checkbox, we treat it as a service in its own right—one that deserves the same rigour, security, and user experience as any other critical function in the business.

As a secure digital delivery platform, Payreq integrates seamlessly with existing ERP and payroll systems like JD Edwards and SAP. But it doesn’t stop there. It creates a new experience layer designed specifically for end users: your employees.

Whether they’re permanent or temp, in-office or on the road, each employee receives a secure digital smart mailbox they can access via app or browser. No paper to lose. No sensitive data floating around email inboxes.

Just secure, direct, user-friendly access to payslips, tax documents, and more.

Built for the modern workforce

The modern workforce isn’t homogenous. It’s mobile, fluid, and often not sitting behind a desk. That means payroll delivery needs to work just as well for a warehouse team in far northern Canada as it does for a finance analyst in Toronto.

Payreq Everyone is designed to deliver equity in experience. Everyone gets the same timely access to their documents—regardless of role, location, or employment type. And employers get the peace of mind of audit trails, delivery confirmations, and long-term archiving. You can see it for yourself. 

Critically, you don’t need to replace your ERP or run a months-long IT project. Payreq overlays your existing system, fills in the delivery gaps, and gets you live in weeks, not quarters.

The path forward: inclusive, intelligent delivery

As payroll and HR leaders look ahead, the question isn’t whether employees are being paid accurately. It’s whether they’re being served equitably.

• Are we delivering essential documents in a way that’s secure, timely, and easy to access?
• Are we recognising that not all employees have the same digital starting point?
• Are we designing our systems to include everyone, not just the office-based few?

At Payreq, we believe delivery is where inclusion starts. It’s how businesses build trust, show care, and create continuity in a fast-changing work environment.

If you’re running JD Edwards, SAP, or any other enterprise system and delivery is the weak link—let’s fix it. Not with another bolt-on, but with a platform built for the future of work.

Download our free guide Fixing the final mile of payroll to find out more or book a demo to see it for yourself.