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Flexible Payments

Flexible Payments. Faster Revenue.

Give your customers the freedom to pay their way — and get paid faster.

Flexible Payments makes it easy for customers to manage their bills and even easier for you to collect them — it’s that simple.

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More payment options, happier customers

Everyone likes choice – especially when it comes to money. Payreq Flexible Payments gives your customers lots of choice — how they pay, when they pay, and how often.

Flexible Payments is part of Payreq Bill&Pay, a complete platform for delivering bills, collecting payments, and improving cash flow. With more ways to pay, real-time tracking, and seamless digital delivery, you can boost revenue, reduce arrears, and create a better experience for your customers.

A complete payment experience

Customers receive their bills securely through their Payreq Smart Mailbox — or, if they prefer paper, with a QR code or web link that takes them straight to an online payment page. From there, they have access to real choice:

  • Pay weekly, fortnightly, monthly, or in full
  • Choose from BPAY, direct debit, PayID, credit or debit card, or bank transfer
  • Set up auto-pay or schedule future payments in just a few taps

Every payment journey is secure, can be branded to your council or organisation, and designed for maximum ease. When customers have control, they stay on track — and you get paid on time.

Why flexible payments work?

Flexible Payments isn’t just about convenience — it delivers real results:

  • Up to two weeks faster payments compared to traditional paper billing
  • Fewer missed payments thanks to real-time tracking, auto-reminders, and instant retry options
  • Higher customer satisfaction, with 68% saying flexible payment options improve their trust in service providers

It’s smart for customers. It’s smarter for you.

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Predictable cash flow without the pain

Instalment plans are automatically calculated to cover the full amount before the due date, protecting your cash flow and making budgeting easier. Every payment is pre-filled with the correct amount and reference number, meaning:

  • No manual errors
  • No reconciliation headaches
  • No nasty surprises at the end of the quarter

You’ll have real-time visibility into payments, failures, and revenue collection.

Smarter payments. Smoother reporting. Stronger forecasting.

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Easy set-up, even easier for customers

Flexible Payments integrates beautifully with Payreq’s digital delivery — creating a complete, seamless billing and payments experience for your customers.

Already have systems in place? No worries. Flexible Payments can also run as a stand-alone payment page that plugs into your existing processes.

You can:

  • Use Payreq’s payment gateway or bring your own
  • Keep your trusted brand front and centre
  • Offer a smarter, faster, more secure way to pay

Flexible Payments is one of the many ways Payreq Bill&Pay helps you modernise billing, improve cash flow, and deliver a better service to your customers.

Introducing Payreq Bill&Pay

Ready to get started?

If you’re looking to get started with Flexible Payments—or you want to switch to a better experience—we’re ready when you are.

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